Meet The Team

We are the plumbing experts who will solve your plumbing problems! Our friendly technicians will inspect the issue and sit down with you to explain your options and the cost to get it fixed.

Meet Your Local Neighborhood Plumbers

Jimmy Jackson
Jimmy Jackson General Manager

Jimmy was born and raised in the Tri-Cities. He decided to get into the plumbing profession because he enjoys meeting new people in and around his hometown area. Jimmy takes pride in his communication and problem-solving skills and has used these skills to service countless homes throughout the Tri-Cities area over the years. He has spent thousands of hours training in all aspects of plumbing to perfect his skills and accurately diagnose and repair plumbing issues both big and small.
He enjoys spending his free time with his wife Megan and two children, Little Jimmy and Carly. In the summer, the family enjoys camping trips, where they ride dirt bikes and watch dirt bike races. In the fall and winter, you will find Jimmy spending his spare time deer hunting here in his hometown, as well as in Ohio.

Megan Jackson
Megan Jackson Office Administrator

Megan was born in Maryland but moved to the Tri-Cities as a child. She enjoys spending her free time with her husband Jimmy and their two children Little Jimmy and Carly. Megan is a graduate of ETSU and has always had a passion to serve others. When asked what she enjoys most about her job, Megan stated, “Putting a smile on the faces of our clients is what brings me the most joy from my job. I thoroughly enjoy speaking with our clients and assuring them that we can assist in their time of need.

Rusty Wallace
Rusty Wallace Service Manager

Rusty was born and raised in the Tri-Cities. Rusty’s spare time is spent with his wife Brandi and their two children Emmalyn and Oliver. He also enjoys watching college football on Saturday and deer hunting. Rusty got into plumbing to help people take care of the problems they’re having within their homes. When asked what Rusty feels is the best part of his job he stated, “The best part of my job is meeting new people everyday and that every job is different.”

Dakota Carbaugh
Dakota Carbaugh Office Manager

Dakota has lived in the Jonesborough area the majority of her life. In her free time she enjoys drawing, solving puzzles, kayaking and swimming.

Salvador De La Vega
Salvador De La Vega Quality Control Manager

Salvador was born and raised in the Tri-Cities. He enjoys spending time with his wife Jessica, their two daughters Rylie and Ava, and their dogs Boss and Letty. Salvador loves watching Rylie play softball, Ava cheerleading, and football in his free time. He is a die-hard Dallas Cowboy and Tennessee Vol fan. Salvador is committed to delivering top-tier services and customer satisfaction.

Samantha Potter
Samantha Potter Dispatcher

Samantha has lived in Chuckey for the majority of her life. She enjoys spending time with her niece, Briley, going to the lake, and spending time growing in her faith.

Kristen Tate
Kristen Tate CCR

Kristen grew up in a Navy family and has lived in Florida, Washington, and Maryland, but has lived in Johnson City since 2011. In Kristen’s spare time, she enjoys spending time with her husband Joseph and three kids, Emmalyn, River, and Ivy Belle. She loves to travel as much as possible, playing golf and taking the kids on adventures. 

Morgan Duke
Morgan Duke CCR

Morgan has always lived in East Tennessee but moved to Johnson City about two years ago. She likes spending time at home with her husband, her two dogs, and two kittens in her free time. She loves Tennessee Vols and fall time!

Cody Mullins
Cody Mullins Inventory Specialist

Cody Mullins is a former Marine who graduated from ETSU. In his spare time, Cody enjoys working out and spending time with his family. Some of his hobbies include camping, hiking, and doing anything outdoors.

Daniel Ormsby
Daniel Ormsby Electrician

Daniel Ormsby is a family man with three children and has been married for 9 years. Daniel’s hobbies include anything that is problem-solving and knife forging.

William Hensley
William Hensley Electrical Service Technician

William was born and raised in the Jonesborough area. He has two daughters, was previously in the military, and a volunteer firefighter. William has been doing electrical for 8 years. In his spare time, he loves fishing and farming.

Michael Lavendoski
Michael Lavendoski Electrical Technician

Michael has lived in this area most of his life and loves northeast Tennessee. He enjoys the outdoors and activities such as mountain biking, hiking, and skiing. He is also very passionate about the electrical trade and the many exciting technologies that electricity makes possible!

Devon Goins
Devon Goins Electrical Technician

Devon was born and raised in a small town in West Virginia. He decided to go into the electrical field because of his father whom Devon grew up watching and working alongside in the construction industry since around the age of 10. Devon enjoys doing residential service work because of the people he can meet and help solve their electrical issues. In Devon’s spare time, he enjoys fishing and spending time with his family and friends. During football season you can find him watching the Georgia Bulldawgs.

Ben Lawson
Ben Lawson Service Technician
Ben Lawson was raised in the Tri-Cities and is passionate about helping others. He loves spending time with his family, fishing, camping and devoting much of his time to his involvement in church.
Devin Ingle
Devin Ingle Service Technician

Devin was born in Bristol Virginia but now resides in Kingsport. In his free time, Devin enjoys spending time with his family including his 1 year old daughter, farming and playing video games.

Nicholas Jennings
Nicholas Jennings Service Technician

Nick was born and raised in Limestone. He enjoys spending his free time with his family and engaging in activities such as fishing, golfing, and getting together with friends on Saturdays in the fall for college football. Nick’s favorite thing about being a plumber is that he gets to be a service to his community that he grew up in.

Jeb Bruner
Jeb Bruner Service Technician
Jeremy Bruner was born and raised in Kingsport. Jeb spent some time in the Navy. In his spare time, Jeb enjoys spending time with his wife, four children and their dog Cricket camping in the mountains. Jeb’s hobbies include wood working and playing the drums.
Kyle Turner
Kyle Turner Technician

Kyle lives in Mendota, Virginia. He enjoys working with his hands and is praised for his strong work ethic. In his free time, Kyle enjoys hunting, fishing and spending time with his girlfriend. His favorite food is pizza and will eat it 3 times a day if possible!

Hunter Hobbs
Hunter Hobbs Technician

Hunter Hobbs was born and raised in Johnson City, TN. Hunter enjoys spending time with his wife and daughter and watching basketball.

Austin James
Austin James Technician

Austin James was born and raised in Texas. In Austin’s free time, he enjoys watching college football and hunting. Austin’s favorite part of plumbing is meeting new people every day.

Devin Jennings
Devin Jennings Service Technician

Devin Jennings is a very simple person. He loves to be outdoors, hanging out with friends, and working on different things. In his spare time, Devin also enjoys watching different sporting events with his family and friends.

Christopher King
Christopher King Apprentice

Christopher King was born and raised in South Dakota. He loves spending time with his girlfriend and their 2 cats, Athena and George. In his spare time, Chris enjoys playing video games and skiing in the winter.

Nate Stephens
Nate Stephens Apprentice

Nate Stephens was born and raised in the Tri-Cities. He loves spending time with his wife and their dog. In his free time, Nate enjoys spending time outdoors going fishing, hiking, and camping.

Bruce Davenport
Bruce Davenport Plumbing Apprentice

Bruce Davenport has four children and is happily married to his soul mate. Bruce is originally from Mahwah, New Jersey. In his free time, Bruce enjoys working on cars and learning about new technology. He loves spending time with his family. Bruce has a side hobby of playing games professionally. 

Jack Light
Jack Light Plumbing Apprentice

Jack was born into a Navy family in Charlottesville, VA, and has lived by the beach for most of his childhood. He moved to Mount Carmel after high school and enjoys serving his community here in East Tennessee. In his off time, you’ll usually find him playing video games with his girlfriend, tinkering with 3D design and printing, or simply on a walk with his two German Shepherds, Cassian and Zeus.

Jerry Martin
Jerry Martin Plumbing Apprentice

Jerry Martin was born and raised in Arizona. He enjoys watching college football and basketball, spending time with his wife and 10-year-old daughter, and being involved in his local church playing music.

Kiefer Edwards
Kiefer Edwards Plumbing Apprentice

My name is Kiefer Edwards, and I grew up in the beautiful state of Oregon. I played college basketball, which instilled in me a love for competition and teamwork. Outside of sports, I’m passionate about the outdoors- hiking, rafting, and snowboarding are some of my favorite activities.

Aidan Lindquist
Aidan Lindquist Electrical Apprentice

Aidan was born and raised in East Tennessee. He likes to ride motorcycles and spend time with friends and family. Aidan loves being outdoors fishing and hunting.

You’ll never have to worry about who will show up to your door—all our technicians pass background checks and drug testing. We all wear the Hometown uniform proudly while on the job! Each member of our team will also enter your home with shoe coverings so that it stays nice and clean.

Contact Us

Contact Us

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What Our Customers Are Saying

Best. Plumbers. Ever. I have used this business for multiple issues in my house, the latest being a whole house replumb. Professional, courteous, clean. Rusty and Joseph were wonderful! Did I mention they showed up on time every day? Definitely went above and beyond. I would give them 10 stars if google would let me.

Sarah C.

Hometown Plumbing has been wonderful! Megan is always very responsive and helpful and Jimmy, Will, Tommy and the rest of the team have always gone above and beyond! They come right out, access the situation, give a quote, and then pretty quickly get to work. They are the most reasonably priced plumbers I've seen. They do a great job and even seed and straw when they're finished! Will definitely use Hometown Plumbing for all future plumbing needs!

Brittany M.

I highly recommend Home Town Plumbing! Rusty was great! He was prompt, professional, and went over each part of the repair. He did an amazing job and left everything clean and tidy!

Danny A.

The best experience I’ve ever had from a plumbing company! 10/10 would recommend. Jimmy, William, and Joseph were very professional, knowledgeable, and did a fantastic job with great quality.

Danielle C.

Great service. Awesome professionals. Talks with you and tells you what they’re doing as time goes on. Gets to work and just does it - correctly and efficiently. I will never use another service

PS T.

100% satisfied. My experience with Hometown Plumbing could not have been any better. The staff (both the scheduler and the plumber) were extremely professional, helpful, and polite. My appointment was scheduled in a timely manner. I received a reminder call about 30 minutes before he arrived. The final cost was better than I expected. The work was done perfectly. The job site was cleaned up better than it was when he started. Thanks for doing a great job!

David H.

Plumbers Arrived on time, donned booties and assessed all my plumbing needs. Provided written estimates with various options. Answered all my questions. Worked efficiently and explained to me what they were doing. They were friendly, professional, and left my house clean. I would definitely use this company again, and recommend it to others.

Olga P.

The guys did an excellent job, and worked quite late on the second day, to get everything done. They were extremely knowledgeable, professional, and friendly. I would, without hesitation, recommend Hometown Plumbing for any and all plumbing issues a homeowner may have. Great job!!

John J.

We had 3 sinks and faucets replaced in our bathrooms. The technicians were very professional and timely. Megan, the receptionist was very helpful and kept us abreast of the time the materials were to arrive, the day they would be installed, and the approximate time the tech, William, would arrive. I would highly recommend this company for all of your plumbing needs.

Roberta D.

Called Hometown Plumbing Monday morning about water heater replacement. They came out that afternoon and brought two different water heaters for me to look at. William explained both of them very well. They were very clean, nice, punctual, cleaned up after themselves, and gave me a great price on both the water heater and labor. I would recommend them to all of my friends and neighbors.

Carol T.

As a small business owner, I am extremely pleased with the work performed by Hometown Plumbing that answered my panicked call! Not only were we met with ease and professionalism from Megan,but Jimmy and his team were so helpful in finding a solution that would best fit our needs at the business. Reasonably priced and explains their thought process. Highly recommend working with this team and will be calling again when in need!

Tori W.